Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Welcome to the official Oud Dubai website. By accessing or using this site (beta.ouddubai.ae), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms govern your membership, purchases, and use of products and services offered on the Site.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site after changes are posted constitutes your acceptance of those changes. Please review these terms regularly.
Eligibility
– Access to the Site is restricted to individuals whose memberships have not been suspended or revoked by Oud Dubai.
– If you are registering on behalf of a business, you confirm you have the authority to bind that entity to this agreement.
– Individuals or businesses may not register multiple accounts.
Account & Registration
By registering, you agree to:
– Provide accurate and up-to-date information.
– Maintain the confidentiality of your account credentials.
– Be responsible for all activities under your account.
– Not create more than one personal account.
Oud Dubai is not liable for any losses resulting from unauthorized use of your account. You agree to reimburse us for any misuse of your account, whether or not authorized by you.
We reserve the right to suspend or terminate any account at our sole discretion if we believe the provided information is inaccurate, misleading, or violates these terms.
Purchases
Order Processing
We may cancel or refuse any order at our discretion, including due to:
– Out-of-stock items
– Pricing errors
– Suspected fraud
– Identity verification issues
Charges for unprocessed or canceled orders will be refunded.
Returns
We accept returns on select items. Please refer to our [Return Policy](#) for more information.
Product Descriptions
We strive for accuracy but do not guarantee that product descriptions are error-free or completely accurate. If a product differs from its description, your sole remedy is to return it as outlined in our Return Policy.
Pricing
While we aim to ensure accurate pricing, errors may occur. We reserve the right to correct pricing mistakes and cancel any orders placed at an incorrect price.
Availability
Inventory is subject to change. An item may go out of stock after you place an order. In such cases, we will notify you via email.
Shipping & Tax
Shipping and taxes are calculated based on your location and displayed at checkout.
Payments & Services
– Payments can be made via credit card or other available online payment methods.
– Cash on Delivery (COD) is available within Dubai, UAE (unless otherwise extended).
– Our responsibility ends upon successful delivery of your order. For returns, please contact our customer service team.
Website Use
License
All content on this Site is the property of Oud Dubai or its licensors and is protected by applicable laws. You are granted a limited license to access and use the site for personal use only.
User Content
Information you provide must be accurate and up to date. You may not use false information or impersonate another individual.
Disclaimers
The Site is provided “as is.” We make no warranties regarding availability, security, or accuracy. Use the site at your own risk. Any content you download is done at your discretion and risk.
Electronic Communication
By using the Site or contacting us electronically, you agree to receive communication from Oud Dubai electronically. This includes emails and notices posted on the site.
Buyer Protection
If you receive a product that is significantly different from the description or you didn’t receive your order, please inform us within 24 hours. Do not accept the package if it is incorrect or damaged.
Delivery within the UAE typically takes 2–8 business days. International delivery times may vary. Shipment tracking is available through our delivery partners.
Entire Agreement
These Terms represent the full agreement between you and Oud Dubai and supersede any prior discussions or agreements.
Privacy Policy
Your use of the Site is also governed by our [Privacy Policy](#). By using the Site, you consent to our collection and use of personal data as outlined in the policy. We may update the policy at our discretion.
General Provisions
If any provision of this agreement is found invalid, the remainder will remain in effect. These Terms form the complete understanding between you and Oud Dubai. No third party has rights under these Terms.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with applicable laws of the United Arab Emirates. This clause shall survive the termination of this agreement.
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